New Intranet Options
We are really sure now that we are making the whole process of selecting a design for a new Claromentis Intranet just too difficult for the typical company that joins us. For a certain type of company, with the relevant skills and indeed ambitions the existing process is fine – but not for many!
Precisely because Claromentis can easily be given a design that can be completely bespoke – exactly what you would like it to be – we have encouraged clients to think hard about what they would like the design to be.
But actually it seems that most new companies would prefer that we just tell them!
So we going now through an exciting process to develop questionnaires and models that will allow us to present the new intranet customer with a great design at the first pass – and then just let them comment on it and make minor changes.
What are the positives :
1. The client gets an intranet with a great and relevant design, fit for purpose, in very little time.
2. We know from experience most customers refresh their designs in year two or three anyway, after the experience of actually using it.
3. The client can focus on content, functionality, training and deployment issues – which is probably the best use of their time.
The truth is that we now know this is the best for all concerned – but we still find it difficult to move away from a completely bespoke and individual design for each client – because that is such a strength of Claromentis.
I am reminded of the fact that in previous engagements with intranet clients over the years we should say that certain clients just did things “because we can” – perhaps this is seeing our own process in exactly the same way. Just because we can deploy a completely individual intranet design for every customer does not actually mean that we should!
