Production v Sales
During my working life of about 10 years, the economy has been growing. So it is only now that I am seeing first hand how organisations change in a contracting economy. For me, this difference is most obvious between organisations that have a sales team and a production team. This is because in a bull economy, it is the sales team that put pressure on the production team. However, in a bear economy, the opposite is true, with more pressure placed on the sales team to keep producing work for the production team.
This makes for interesting internal discussions, especially when organisations are looking at implementing a knowledge management tool such as Claromentis. I was in a meeting recently where after a fairly heated discussion between two internal divisions, I was asked which approach was better out of the two - talk about a tight rope to walk!
Of course, most of the time, both are right - in their own way. This is where the experience of someone who ahs implemented such solutions before, really shines.
